Gordon Rigg Garden Centres Privacy Policy

At Gordon Rigg we take your privacy very seriously and we are committed to protecting the privacy of users of this website www.gordonrigg.com. This privacy policy sets out how Gordon Rigg Garden Centres uses and protects any information that you give Gordon Rigg Garden Centres when you use this website.

Gordon Rigg Garden Centres is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Gordon Rigg Garden Centres may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd March 2011.

What data we collect

We may collect the following information:

  • Full Name.
  • Contact information including email address.
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We have no responsibility for the content of the linked website(s).

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about offers/sales/events that are regarding Gordon Rigg Garden Centres.

send you promotional information about offers/sales/events that are regarding Gordon Rigg Garden Centres.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us and we will promptly correct any information found to be incorrect.

What are cookies?

Cookies are small text files that are stored on your computer that are generated by a website or web server. These files can store all types of information but are most commonly used to remember options and preferences you’ve selected etc. When you return to your favourite websites and they have remembered your name, cookies are at work. If you’d like to learn more about Cookies visit About Cookies.org. The Gordon Rigg website uses several cookies simply to enable the functionality you've come to expect from a modern e-commerce website. As well these cookies we also use the Google Analytics cookie, you can read more about this below.

Google Analytics Cookie

Like most websites we use analytics to provide information on all of our users. This gathers, technical information not personal information but it does obtain the internet protocol (IP) address of the computer you are using. Other information this cookie gathers are things like, your operating system, web browser type and version and what pages you visited and how long you stayed on them. We can also see how you found your way to Jay-Be, i.e. from a Search Engine.

We then analyse this information closely to help improve the website for our users both in terms of content and functionality. Without this information we would just be guessing as to what content was working and we certainly wouldn't know anything about the type of devices are being used to access our website.

How can I control cookies?

If you don’t want to receive cookies, you can modify your web browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. The way in which you control cookies differs from browser to browser but the settings are generally found within the browsers options usually under security or privacy. For comprehensive details please visit AboutCookies.org.

Like most websties the Gordon Rigg website relies on cookies for normal operation so please be aware that if you disable cookies in your web browser then you will no longer be able to use all the functions of this website.