How we send your items
Gift Vouchers will be sent out via Royal Mail 1st class. You can opt to send our gift vouchers as gifts straight to your family and friends. Simply enter their address and an optional gift message during the checkout process and we’ll take care of the rest! Please note, on occasion the Royal Mail service can run over the given timeframes. In such cases, consignments are only classed as ‘missing’ by Royal Mail after 10 working days – at which point we will be able to assist in trying to resolve any issues.
Small items weighing less than 2 kilograms will be sent to you via Royal Mail 2nd class and any larger products weighing more than 2 kilograms will be sent to you via a courier.
We aim to despatch within 2 working days of receipt of your order. Once despatched your order should take approximately 3-5 working days to arrive.
National Delivery Costs
Mainland UK only
All delivery options advertised below are applicable to orders placed online only. If purchasing in store, please enquire to see what options are available.
All items for sale on our website are priced for delivery according to their weight and their size.
By adding the item(s) to the shopping basket you can see the delivery charge attached.
Standard Delivery is FREE on all* online orders over £75**. *Mainland UK only. **Excluding Furniture, BBQs & Chimeneas which are dispatched by a specialist carrier due to the size and weight of the items.
Delivery charges are subject to change without prior notice and we recommend that you check this page before you place an order with us.
Click & Collect*
Why not try our FREE Click & Collect service? Simply make your purchase online and collect it from our Todmorden store. Collection from our Rochdale store can be arranged.
*24 hours notice required and weekend collection must be pre-arranged
When collecting your item, please bring your order confirmation with you to the Customer Collection Point – located at the side of the building. A member of staff will then take your order out of our warehouse and leave it at the rear of the vehicle, once they have left the close vicinity of your vehicle, you will be able to load the car with your order. Should you require assistance loading the vehicle please do let us know.
This service is available from our Todmorden store 9:30am – 3.30pm Monday – Saturday and 11:00am – 3:30pm Sunday.
Please wear your mask for the duration of the collection, unless medically exempt, and remember to keep a 2 meter distance and we’ll do the same.
Local Delivery Costs
To book a local delivery click the ‘Local Delivery’ box on our homepage, select your postcode option and add to your basket along with the items you require. At checkout select the shipping option ‘Click & Collect or Local Delivery’
We are endeavouring to deliver orders within 7 days or less, however this may vary depending on the volume or orders we are processing.
We are using our own team of drivers and vehicles. Social distancing is being observed and our delivery is operating as a contactless service.
Postcodes and prices below:
£8.50: OL14, OL15
£13.00: OL13, OL16
£15.00: OL11, OL12, HX2, HX6, HX7
£18.00: OL2, OL3, OL10, BB4
£21.00: OL1, OL8, OL9, BL10, HX1, HX3, HX4, HX5, BB10, BB11, BB12, BD22, M24, M35
If you do not see your postcode please call us on 01706 813374 for a quote.